Trilithon, Inc. (hereafter referred to as "F2L") is committed to preserving the privacy of its customers and protecting their personal information.
Types of Information Collected
Information You Provide: When you sign up for service with F2L we ask you for personal information, such as your name, email address, address, telephone number, and credit card number. All such information is considered private. This information is kept in an encrypted format on secure servers not accessible from the public Internet.
Browser Cookies: F2L websites or services may utilize cookies - small files containing strings of characters - that are sent to your computer in order to uniquely identify your browser. We use cookies to improve the quality of the service and the usefulness of our websites. Most browsers are initially set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent if you so choose. However, some features of the F2L website and our enhanced services may not function properly if cookies are disabled.
User Communication: When you submit support requests or other communication to F2L, we may retain those communications in order to process your inquiries, respond to requests, or for training purposes.
Logging Data: F2L also keeps logs of limited technical information pertaining to matters such as customer connectivity and email processing. These logs are retained on a temporary basis for the purpose of service health monitoring and troubleshooting.
Disclosure Policy
The only circumstances wherein F2L will disclose any of the above-mentioned information to a third party are:
- In the course of providing services our customers have specifically requested, F2L may make some of this information available to our affiliates or vendors in order to fulfill the requirements of order processing or service delivery.
- In the event that we receive a legitimate, legally-mandated request for customer information, F2L will respond only within the narrow scope of that request.
- Asset Transfers: if F2L, or substantially all of its assets, or one of its business units were acquired, customer information would be one of the assets that is transferred or acquired by a third party.
F2L will not otherwise disclose any private information about its customers to any other third party without the customer's prior consent.
If you have any questions about this Policy, please feel free to contact us through our website.
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